The Role of Governance in ERP System Implementation
نویسنده
چکیده
The implementation of ERP systems is a complex undertaking, which has a wide-reaching impact on key stakeholders including staff and customers. This research-in-progress paper summarises the first stage of a research project which investigates the role of governance in ERP systems implementations. It presents a matrix which maps well-documented ERP risks and influences on success against their locus of control: project governance, IT governance or organisational governance. The matrix will be applied to an in-depth case study of ERP implementation in a large service organization.
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تاریخ انتشار 2003